Technical Project Lead - CRM

Luogo: Zürich, Switzerland
Stipendio: Negotiable
Postato: giorni 14 fa
Tipologia di contratto: Permanent
Industria: Change Management
Nome del contatto: Joe Laramee
Contatto email:

Joe Laramee

Principal Consultant, Executive Search, UK

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Technical Project Lead - CRM

CRM Delivery


My client has acquired a new CRM system and need a CRM specialist to lead this group wide implementation. You will be a hands-on, highly organised, data and execution driven team player capable of leading a business critical project for our group globally.


  • Taking full ownership for the CRM implementation you will define the project scope and objectives involving all relevant stakeholders and ensuring technical feasibility
  • Reporting into the COO you will make recommendations on the implementation phase, current and future status, and provide regular reporting on the project to stakeholders across the group
  • Developing and leveraging CRM channels and shaping our technical infrastructure to create an outstanding and long-term oriented customer experience
  • Leading the analysis, solution design and testing phases of the CRM system
  • Take responsibility for training our current teams and communicating CRM requirements and actions to a wide audience

What you will have

  • 4+ years' experience in CRM systems, including successful implementation
  • A track record of business results through testing and deploying effective marketing campaigns across CRM (from automation to big volume marketing pushes)
  • Demonstrated experience achieving results from complex, large and ambiguous projects in a lean team environment
  • Excellent client-facing and internal communication skills

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