Collegamento...

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Salesforce Administrator

Titolo: Salesforce Administrator
Tipologia di contratto: Permanent
Luogo: Manhattan, New York
Industria:
Stipendio: Negotiable
: ASAP
Arbitro: 182592DME_1593709164
Nome del contatto: Daryl Medlin
Contatto email: Daryl.Medlin@ojassociates.com
Lavoro pubblicato: mesi 4 fa

Descrizione del lavoro

The CRM and Sales Enablement team is responsible for driving Sales and Marketing productivity by providing training, support, and continual enhancement to our global Salesforce.com instance and associated tools. The team supports 600+ users across our global Institutional and Intermediary lines of business.

Summary:

The CRM and Sales Enablement team is responsible for driving Sales and Marketing productivity by providing training, support, and continual enhancement to our global Salesforce.com instance and associated tools. The team supports 600+ users across our global Institutional and Intermediary lines of business.

We are looking for an experienced Salesforce Admin to join the team, to overall drive adoption and maintain support for the North American Intermediary and Institutional channels, as well as to contribute to global CRM initiatives.

Responsibilities:

  • Serve as the primary regional administrator, handling all administrative functions including user maintenance, dashboards and reports, list views, workflows, and other configuration tasks
  • Conduct or coordinate mass data uploads and clean-ups on an as needed basis
  • Assist in the training of new and existing users, as well as developing tools and collateral, and driving overall adoption
  • Provide support for regional users, investigating issues, and acting as a liaison between our users, vendors, and technology teams to coordinate resolutions

Requirements:

  • Undergraduate degree in economics, finance, business, statistics, or computer science preferred
  • Understanding of and experience with the Asset Management industry preferred
  • 4-6 years' experience with CRM Administration
  • Certifications (ADM201, ADM211) preferred
  • Strong data management abilities, with data maintenance tool experience - Data Loader, DemandTools
  • Experience working in an agile project management environment
  • Excellent time-management, planning and organizational skills
  • High level of accuracy and attention to detail
  • Strong written and verbal communication skills
  • Self-starter with proven initiative and ability to work independently and as part of a broader team