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Programme Manager - Speke, Liverpool

Titolo: Programme Manager - Speke, Liverpool
Tipologia di contratto: Permanent
Luogo: Liverpool, Merseyside
Industria:
Stipendio: £70000 - £80000 per annum
Arbitro: 73545_1557510706
Nome del contatto: Iola Owen
Contatto email: Iola.Owen@ojassociates.com
Lavoro pubblicato: giorni 16 fa

Descrizione del lavoro

Programme Manager - Speke, Liverpool

Joining a successful customer experience transformation specialist you will be working on a large scale customer service and contact centre transformation. We are looking for people with excellent communication skills and a demonstrable background in delivering change within complex environments.

Key Responsibilities / Requirements:

  • Oversight of portfolio of change across the business operations supporting the client
  • Management of core governance and reporting processes
  • Knowledge and experience of both technology roll out and small and large scale service/operations transitions work
  • Working across complex stakeholder groups, client, 3rd party IT etc
  • Clear evidence of both strategic contribution and scale delivery

For further information please apply.