This leading insurance business can offer a fantastic working environment with an excellent work life balance and long term career development. Due to continued success and expansion, they are looking to hire a Digital Communications Manager to manage the chatbot function.
You will be using artificial intelligence platforms to create, build and maintain the conversational robots to communicate with customers. This is a critical role which will revolutionise the customer experience and candidates should be passionate about developing AI to drive the success of a business. You will be part of a dynamic team and work closely with developers and internal stakeholders to design and develop the chatbot.
- University degree in Computer Science or related discipline
- Experience using digital communication platforms such as live chat or virtual assistants
- Strong data analysis and project management skills
- Prior experience with chatbot design or copy writing