Business Analyst - Reinsurance / CRM System

Titolo: Business Analyst - Reinsurance / CRM System
Tipologia di contratto: Permanent
Luogo: Zürich, Switzerland
Stipendio: Negotiable
Arbitro: BA - CRM_1594896005
Nome del contatto: David Hall
Contatto email:
Lavoro pubblicato: mesi 4 fa

Descrizione del lavoro

Business Analyst - Reinsurance / CRM System


As Business Analyst you will work closely with the Product owner who is responsible for the companies CRM system - Meridian. Applicants should be able to perform business analysis, define requirements and backlog management activities and will work closely with the Underwriting, Account Management and Underwriting support departments of the company.


  • Track project metrics
  • Collaborate closely with stakeholders within the business to understand the business needs and respond accordingly + design processes and data sources
  • Core member of the SCRUM team, giving input to the delivery teams on product backlog items
  • Communicate with executive leadership and provide risk analysis, status and changes that impact the strategy direction

Experience required

  • 5+ years of Insurance industry experience (experience with CRM in this industry is preferred with a good understanding of the terminology, core business functions and processes.
  • Similar experience within reinsurance will be a huge plus
  • Over 5 years experience of supporting projects that have a duration of 1+ years
  • Over 3 years of Agile project delivery experience
  • Very good understanding of software development, transition processes and testing
  • Outstanding English (written and spoken) is essential

Tools needed

  • Experience of using Azure DevOps/Team foundation Server
  • Understanding of MS Dynamics as the backbone of Meridian
  • SQL scripting skills
  • Excel skills

Sought after qualifications

  • CSPO or CSM
  • IIBA or similar
  • PMI or similar
  • ITIL Practitioner or Intermediate Life-cycle